Zopim 是美國那斯達克上市公司的子公司, 全球最知名的線上交談外掛工具. 設定步驟十分簡單. 只要10分鐘, 您馬上就能用手機 App 回應網站客戶的提問, 立即線上交談.
申請試用步驟:
1. 請填寫申請單,提供貴公司的客服信箱.
2. 萬碼奔騰科技會幫您設定帳號(請勿直接上Zopim註冊, 否則萬碼奔騰無法提供服務)
3. 檢查您的客服信箱, 會收到一封萬碼奔騰的密碼通知 Email.
4. 登入 Zopim, 帳號為您提供的 Email.
客服後台網址: https://dashboard.zopim.com
5. 複製交談元件程式碼(Widget Code)
6. 將 Widget Code 插入您的網頁中.
7. 插入完成後, 您便會在您的網站右下角看到一個"留言"的交談窗.
8. 若您已登入Zopim(步驟4), 則會看到"交談".
9. 您可以自己假裝客戶測試如何交談.
10. 下載 iPhone, iPad, Android App, 登入後即可行動服務您的客戶.
11. 若您有多個帳號, 請依下圖指示新增其他客服人員帳號(代理)
12. 設定罐頭回答快速鍵
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